Privacy Policy

Effective Date: [05-2023]

At ev-chargers.com and evchargersusa.com we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, protect, and disclose information gathered from users of our website and services. By accessing or using our website and services, you consent to the practices described in this policy.

Information We Collect

1- We may collect personal information, including but not limited to:

• Name, email address, phone number, and billing/shipping address.
• Payment information (credit card details, PayPal account, etc.).
• Order history and preferences.
• Communication preferences (such as opting in/out of marketing communications).
• Device and browsing information (IP address, browser type, referring/exit pages, etc.).
• Other information provided voluntarily by usersUse of Collected Information

Use of Collected Information

2- We may use the collected information for the following purposes:

• Process and fulfill orders, including shipping and payment.
• Provide customer support and respond to inquiries.
• Personalize user experience and improve our website and services.
• Send promotional emails, newsletters, and marketing materials (you may opt out at any time).
• Conduct research, analytics, and business reporting.
• Prevent fraud, enforce legal obligations, and protect the rights and safety of users.

Information Sharing

3- We may share personal information with third parties in the following situations:

• Service providers: We may engage trusted third-party companies to perform functions essential to our operations, such as shipping, payment processing, and marketing. These service providers have access to the necessary personal information but are bound by confidentiality agreements.
• Legal compliance: We may disclose personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website in such circumstances.

Cookies and Tracking Technologies

4- We use cookies and similar tracking technologies to enhance user experience, analyze trends, administer the website, track user movements, and gather demographic information. You can control cookies through your browser settings, but please note that disabling cookies may impact certain features of our website.

Data Security

5- We take reasonable measures to protect the confidentiality, integrity, and availability of personal information. However, no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy

6- Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such information being provided, we will take immediate steps to delete it from our systems.

Your Rights

7- You have the right to:

• Access and request a copy of your personal information.
• Correct or update your personal information.
• Withdraw consent and opt out of certain data processing activities.
• Request the deletion of your personal information, subject to legal obligations.
• Lodge a complaint with the appropriate data protection authority.